Handover guide

What to check before the final rental inspection

Do the final inspection after the home is empty and cleaning is complete. Bring the entry report, photos and handover records.

Published · Updated

Pre-inspection and final inspection

An earlier pre-inspection can leave time to identify work that still needs attention. Tenancy Services recommends doing the final inspection after belongings have been removed and cleaning has finished. Arrange a time with the landlord or property manager; if a joint inspection is not possible, each party can inspect separately and take photos.

Bring the records

Use the tenancy agreement and entry inspection report as the baseline. Keep rent and utility records available, along with messages about repairs or agreed changes. Photos are most useful when they are well lit, dated and show both the whole room and any detailed point.

  • Entry condition report
  • Dated move-in and move-out photos
  • Repair messages and agreed changes
  • Cleaning or specialist-service invoices

Complete the practical handover

Remove rubbish and cleaning supplies. Return all keys, remotes, access cards and items provided with the tenancy. Record the water meter if you pay for metered water, and consider a final electricity reading. Check the agreed method for handing over keys if the office is closed.

Tenant holding keys at the entrance of a New Zealand rental property
Keep a clear record of the keys, access items and the property's final condition.

Review the bond request

The current Tenancy Services process may use Bond Hub. Confirm the amounts before accepting a refund request. Do not agree to information that is blank or incorrect. If cleaning or damage is disputed, exchange the records and try to resolve the exact item rather than treating the whole bond as one issue.

Tenancy and legal information

For tenancy responsibilities or disputes, check the facts of your case against current Tenancy Services guidance. View official maintenance guidance

Official sources

Legislation and government pages checked on 3 September 2026.

Common questions

Should the inspection happen before or after cleaning?

The final inspection is most useful after the property is empty and cleaning is finished. An earlier pre-inspection can leave time to deal with identified work.

Still have cleaning to finish?

Check which rooms and surfaces can be included before the final inspection.

Check the remaining cleaning scope